Delivery Information

Delivery is £4.99 for all SIM free phone orders.

The majority of orders are shipped via DPD Next Day. You can get in touch with DPD online or by calling 0121 275 0500.

We offer next-day delivery, 7 days a week. Customers will receive a text or email once your order has been collected, confirming the date of delivery and tracking details. A text or email will be sent to you on your delivery date, providing you with a one-hour time slot for delivery, which could be between 7:30am - 7:30pm. Delivery may take longer for addresses in the Scottish Highlands and Northern Ireland.

Delivery will be delayed until it’s back in stock, at which point, we’ll ship it for next-day delivery.

You can track your order (and find out when your delivery driver is 15 minutes away) online. Make sure you download the DPD app to manage your delivery.

Yes, customers will receive a text or email once your order has been collected, confirming the date of delivery and tracking details. A text or email will be sent to you on your delivery date, providing you with a one-hour time slot for delivery, which could be between 7:30am - 7:30pm.

Customers will receive a text or email on your delivery date, providing you with a one-hour time slot, which could be between 7:30am - 7:30pm. You'll be able to access options to rearrange your delivery from the message.

DPD will leave a calling card (with contact details) and re-attempt the following day. If your second delivery is missed, your order will be returned to your nearest DPD depot for five working days. You can get in touch with DPD online or by calling 0121 275 0500.

We deliver to all UK mainland postcodes, though deliveries to the Scottish Highlands may take longer. We also deliver to Northern Ireland, but again, deliveries may take longer. We don’t deliver to the Channel Islands.